Return & Refund Policy

Return Claim:

At Zarimon, we strive to provide you with high-quality products and an exceptional shopping experience. If, for any reason, you receive a damaged or missing item, we are here to assist you.

Change of Mind: Please note that change of mind returns are not applicable. We encourage our customers to carefully consider their purchases before finalizing them.

Sale Items: Sale items are not eligible for return unless the product is received in a damaged or defective condition.

Damaged or Missing Items: If you receive a damaged or missing item, please contact our Customer Service team within [number of days] days of receiving your order. We will guide you through the return process.

Refund Policy:

We understand that circumstances may arise that require a refund. Our refund policy is designed to be fair and transparent.

Refund Timeframe: Zarimon offers a 07-day refund policy. To be eligible for a refund, please ensure that your return is initiated within 07 days of receiving the product.

Refund Process:

  1. Contact our Customer Service team at zarimonofficial@gmail.com to initiate the return process.
  2. Provide details about the reason for the return and any supporting documentation or images.
  3. Our team will review your request and guide you on the return procedure.
  4. Once the returned item is received and inspected, we will process the refund.

Refund Eligibility:

  • The product must be in its original condition.
  • The original packaging must be intact.
  • Returns must be initiated within the specified timeframe.

Refund Method: Refunds will be processed using the original payment method. Please allow 7-10 Working days for the refund to reflect in your account.

Zarimon reserves the right to update or modify this policy at any time without prior notice.